Welcome to Pinnacle Group
On this page:
Pinnacle Group is your housing management provider, dedicated to supporting you with all aspects of your home. We are your main point of contact for day-to-day matters, including rent payments, reporting defects or repairs, and addressing any other queries you may have.
Pinnacle manages your home on behalf of Flint Housing, delivering comprehensive management services and serving as your primary point of contact for all home-related issues.
Flint Housing
Flint Housing is a registered provider of social, affordable and shared ownership homes in England, offering support to those who need it most. We are committed to acquiring, developing, owning, and managing over 1,000 new-build homes within the coming years, with aspirations for continued growth thereafter. Our homes are safe, secure, and well maintained, serving as a foundation for individuals and families to build their futures.
Working together with our Housing Management Provider Pinnacle, we aim to deliver high-quality housing services to all residents.
Download the Ark App
Our Ark app allows you to stay up-to-date with everything happening in your community. The app is the best place to get in touch with us and is the easiest place to:
– Raise maintenance requests
– View your tenancy documents
– Stay informed about relevant notices
– Find out more about where you call home!
Download by clicking your app store icon below or scanning the QR code.
Complaints
In the event that you would like to make a complaint, Flint Housing’s Complaints Policy is available here.
Complaints can be sent to:
[email protected]
+44 (0) 808 196 8275
Flint Housing Limited Limited C/O Pinnacle Group
8th Floor, Holborn Tower
London, WC1V 6PL
Our Contractors
Pinnacle works with a number of trusted contractors to help keep your home safe and well maintained. These include specialists who provide 24/7 support for plumbing, electrical work, locksmith services, and general repairs, as well as contractors who focus on emergency call-outs and routine maintenance.
Together, they ensure that issues can be dealt with quickly and effectively. While these contractors may be on site delivering services, Pinnacle remains your main point of contact – so please get in touch with us directly if you have any queries or concerns.
Bourne Maintenance:
Bourne provides a professional and reliable maintenance service, available 24 hours a day, 365 days a year. Their team can assist with a wide range of issues, including plumbing, general repairs, electrical work, and locksmith services.
Bonus Eventus Maintenance LTD:
Bonus Eventus is a trusted provider specialising in general repairs and plumbing issues, with engineers available to deliver out-of-hours services for emergency situations.
Unique Construct:
Unique is an experienced construction and maintenance company specialising in general repairs. They provide out-of-hours support for emergency situations, ensuring reliable assistance whenever it’s needed.