Welcome to Pinnacle Group
On this page:
Pinnacle Group is your housing management provider, dedicated to supporting you with all aspects of your home. We are your main point of contact for day-to-day matters, including rent payments, reporting defects or repairs, and addressing any other queries you may have.
Pinnacle manages your home on behalf of Zen Housing Limited, delivering comprehensive management services and serving as your primary point of contact for all home-related issues.
Contact the Pinnacle Team
Renters: [email protected]
Shared Owners: [email protected]
Tel: 0203 701 3620
Zen Housing
Zen Housing Limited is your landlord and a regulated provider of affordable housing. Focused on quality, service, sustainability and design, Zen’s mission is creating creating spaces that residents are proud to call home.
Download the Ark App
Our Ark app allows you to stay up-to-date with everything happening in your community. The app is the best place to get in touch with us and is the easiest place to:
- Raise maintenance requests
- View your tenancy documents
- Stay informed about relevant notices
- Find out more about where you call home!
Download by clicking your app store icon below or scanning the QR code.
Important Documents
Important documents and policies relating to your home can be found on the Ark App. Some of these documents are also available to view here.
Complaints
In the event that you would like to make a complaint, details of Zen Housing’s Complaints Policy and Complaints Resolution Procedure are available here.