Working with Local Authorities and institutional investors to reduce homelessness.
Pinnacle Affordable Homes is a long-established Registered Provider of Affordable Housing. It is 100%-owned by Pinnacle Group and was registered with the Regulator of Social Housing on 29th March 2012.
It is fully supported by Pinnacle Group’s nationwide operating platform, built up over 30 years of sector experience.
Pinnacle Affordable Homes has a simple aim: to reduce the reliance of Local Authorities nationwide on costly, poorly managed and inappropriate forms of temporary accommodation.
Our strategic objectives:
Reducing Reliance on Temporary Accommodation
To reduce the reliance of Local Authorities nationwide on costly, poorly managed and inappropriate forms of temporary accommodation.
Delivering Quality, Affordable Permanent Homes
Increase the availability of high-quality, energy-efficient and professionally managed affordable permanent homes that meet Decent Homes Standards and are let from Council nominations.
Partnering for Scaled Property Acquisition
To work in partnership with Local Authorities and the public sector to source institutional capital investment to fund acquisition programmes of existing properties at scale.
Local Supply Chain
To work in partnership with local supply chains to deliver refurbishment works and on-going responsive repair services.
Pinnacle Affordable Homes in numbers:
Case Study
Working with Local Authorities and institutional investors to reduce homelessness
Pinnacle Affordable Homes has developed and is successfully operating one of the UK’s first temporary to permanent Affordable Housing solutions in South East London.
Our Board
Piers White
Chair, Non–Executive Director
Gerri Scott
Non-Executive Director
Dominic Grace
Non-Executive Director
Christopher Hodson
Executive Director
Jim Saunders
Executive Director
Nick Wright
Executive Director
Tenant Satisfaction Measures
We are committed to listening to tenants about what they think about our services, so we can continue to improve. Our annual Tenant Satisfaction Measures (TSMs) are a way for tenants to provide feedback and to understand our performance.
Our Resident App
Our Ark app allows you to stay up-to-date with everything happening in your community. The app is the best place to get in touch with us and is the easiest place to:
– Raise maintenance requests
– View your tenancy documents
– Stay informed about relevant notices
– Find out more about where you call home!
Download by clicking your app store icon below or scanning the QR code.
Get in touch
In the event that you would like to speak to our team outside of the Ark app, you can reach us using the contact details below:
Pinnacle Affordable Homes
8th Floor, Holborn Tower
137-144 High Holborn
London
WC1V 6PL
Complaints
We are committed to providing high-quality service. We respond promptly and courteously to all complaints and take immediate steps to resolve issues at the earliest opportunity. Click below to view our Complaint Policy, Complaint Performance and Improvement Report, as well as the Complaint Handling Code and our Self Assessment.