Welcome to Pinnacle Group
On this page:
Pinnacle Group is your housing management provider, dedicated to supporting you with all aspects of your home. We are your main point of contact for day-to-day matters, including rent payments, reporting defects or repairs, and addressing any other queries you may have.
Pinnacle manages your home on behalf of Simply Affordable Homes RP Limited, delivering comprehensive management services and serving as your primary point of contact for all home-related issues.


Simply Affordable Homes
Simply Affordable Homes RP Limited is your landlord and a regulated provider of affordable housing. Simply Affordable Homes’ primary focus is increasing the supply of affordable homes to meet the substantial need which exists in the UK.
Download the Ark App
Our Ark app allows you to stay up-to-date with everything happening in your community. The app is the best place to get in touch with us and is the easiest place to:
- Raise maintenance requests
- View your tenancy documents
- Stay informed about relevant notices
- Find out more about where you call home!
Download by clicking your app store icon below or scanning the QR code.

Important Documents
Important documents and policies relating to your home can be found on the Ark App. Some of these documents are also available to view here.
- ASB Policy
- Damp and Mould Policy
- Empty Homes Policy
- Lettings Policy
- Neighbourhood and Community Policy
- Pet Policy
- Property Maintenance & Compliance Policy
- Responsive Repairs Policy
- Safeguarding Policy
- Temporary and Permanent Move Decant Policy
- Shared Ownership: Applications and FCFS Policy
- Shared Ownership: Minimum Surplus Income Policy
Complaints
In the event that you would like to make a complaint, details of Simply Affordable Homes RP Limited’s Complaints Policy and Complaints Resolution Procedure are available here.
Complaints can be sent to:
[email protected]
+44 (0) 2081491541
London, WC1V 6PL
- Complaints Policy & Resolution Procedure
- Complaints Handling Code Self Assessment (to follow)